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Raising Concerns About our Services

Written by Craig Webster on .

Customers may raise concerns through various methods such as phone calls, visits, letters. Specific clinical or technical queries should be via the appropriate Laboratory Manager or Duty On-Call Biomedical Scientist (whichever is most appropriate) – see Department Contacts for details.

Alternatively you may contact the Patient Services Department via email This email address is being protected from spambots. You need JavaScript enabled to view it. or through a single new hotline number 0121 424 0808.  Formal complaints are addressed by the instigation of the Trust Complaints Procedure

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Consent Information for Laboratory Tests

Written by Craig Webster on .

When visiting this hospital as a patient, your doctor may request some laboratory tests. To do these tests it will be necessary to collect certain specimens from you, for example, blood, urine or other bodily fluids or tissue.

Your doctor or nurse will explain the need for these tests. The results will be given to your doctor and used to help him/her to make a diagnosis and/or follow your progress after any treatment.

Read more: Consent Information for Laboratory Tests

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Location of Solihull Hospital Pathology

Written by Craig Webster on .

SOLIHULL HOSPITAL

solihull-main

Pathology

Solihull Hospital
Lode Lane
Solihull
B91 2JL

Phone: 0121 424 2000
Fax: 0121 424 2200

Solihull Hospital is in Lode Lane in the town centre. It is within easy access of Junction 5 M42, the A41, Warwick Road and A34, Stratford Road.

solihull sitemap

Bus No's: 169 to Heartlands Hospital also numbers 4, 6, 30, 37, 39, 41A, 41C, 57, 57A, 69,  71, 72, 76, 192, 671, 672 all stop within 5 minutes walking distance of the Hospital.

Solihull train station is approximately 1 mile away from the hospital.

Plan a route using the AA route planner (our post code is B91 2JL)

PARKING

Car parking is available at both Heartlands & Solihull hospitals however at times spaces are limited.
for up to date charges see here

Reduced rates are available for three and seven day parking passes.

Registered disabled drivers displaying a valid blue badge may park free of charge. Patients on income support can park free of charge but this must be verified in advance with the parking office.

 
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Receiving a Blood Transfusion

Written by Craig Webster on .

Receiving a blood transfusion is like all medical treatments, a blood transfusion should only be used when really necessary. The decision to give a blood transfusion to a patient is made only after careful consideration. In making that decision your doctor will balance the risk of you having a blood transfusion against the risk of you not having one. Ask your doctor to explain why you need a transfusion, as there may be alternative treatments available.

Read more: Receiving a Blood Transfusion

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