Labelling Requirements

Label requirements for all areas of Laboratory Medicine


Acceptable sample labelling

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It is possible to have your printer settings adjusted to the required label size (4 x 5cm max) – please contact IT.

Please note…

Samples cannot be accepted if:-

  1. Samples are unlabelled or incorrectly match the request form.
  2. Samples are received in a hazardous condition i.e. leaked in to the bag.
  3. Incorrect storage and/or transport of samples is obvious, e.g. incubated not refrigerated.

Any urgent samples that cannot be accepted we will endeavour to contact the requestor/ ward immediately- please ensure these details are on the form.

It is the expectation of the laboratory that all requests are made by and are the responsibility of medics, although in some cases these responsibilities can be delegated to an appropriately trained Healthcare practitioner.

It is the expectation of the laboratory that all samples are taken by an appropriately trained healthcare professional and are in line with the laboratories sample receipt policy detailed above.

It is the responsibility of the requestor/ requesting organisation to ensure the integrity of all samples and for maintaining the quality of samples from the point of collection to receipt by authorised laboratory personnel or laboratory courier service.  The requesting location is also responsible for the correct storage and management of tubes, sample containers and other consumables in their area that could affect the integrity of samples.

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The laboratories at Heartlands Hospital, Good Hope Hospital and Solihull Hospital form part of the services provided by University Hospitals Birmingham and are UKAS (United Kingdom Accreditation Service) accredited to the ISO 15189:2012 standard. For a list of accredited tests and other information please visit the UKAS website using the following link:

  • Heartlands, Good Hope and Solihull Hospital pathology laboratories are a UKAS accredited medical laboratory No.8217
  • United Kingdom Health Security Agency laboratory is a UKAS accredited medical laboratory No.8213

Tests not appearing on the UKAS Schedule of Accreditation currently remain outside of our scope of accreditation. However, these tests have been validated to the same high standard as accredited tests and are performed by the same trained and competent staff.

For further test information, please visit the test database:

Protection of personal information - Laboratory Medicine comply with the Trust Data Protection policy and have procedures in place to allow the Directorate and its employees to comply with the Data Protection act  1998 and associated best practice and guidance.

For further information contact Louise Fallon, Quality Manager, 0121 424 1235