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Laboratory Hours

CLINICAL CHEMISTRY

A 24 hour service, 7 days a week is offered at Heartlands and Good Hope.  A shift system operates outside of normal working hours.  At Solihull a 09:00 - 17:00 service is offered from Monday – Friday. 

The Specialist Chemistry and Toxicology laboratory at Heartlands is open 08:00 - 18:00.

IMMUNOLOGY 

The Regional Immunology service is performed at Heartlands, Monday - Friday from 09:00 - 17:00.

HAEMATOLOGY AND BLOOD BANK

A 24 hour service, 7 days a week is offered at Heartlands and Good Hope.  A shift system operates outside of normal working hours.  At Solihull a 09:00 - 17:00 service is offered from Monday – Friday. 

The laboratory at Heartlands and Good Hope can be contacted through the switchboard at Heartlands outside of normal working hours..

HISTOPATHOLOGY/CYTOPATHOLOGY

A diagnostic Histopathology/Cytopathology service is provided at Heartlands and Good Hope Hospital 08:30 - 17:00 Monday to Friday. Services are also available at Heartlands hospital on Saturday from 9:00 - 12:30 (restricted Histology service for urgent cases only).

MICROBIOLOGY

Microbiology and Virology services are performed by Public Health England (PHE). All investigations take place at the Heartlands site which offers an 07:00- 20:00 service Monday - Friday. The service is also provided Saturday, Sunday and Bank Holidays from 08:00-16:00. Beyond these times an  'on call' service is available via Heartlands switchboard.

RECEPTION

HEARTLANDS HOSPITAL

·          Everyday 07:00 - 21:30

GOOD HOPE HOSPITAL

·         Monday to Friday 07:00 - 21:30

·         Saturday and Bank Holidays (except Christmas Day) 08:30 - 16:00

·         Christmas Day 08:00 - 13:00

SOLIHULL HOSPITAL

·         Solihull reception is open 9:00h - 17:00h Monday to Friday

·         Closed on Saturdays, Sunday and Bank Holidays

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Add on tests

Add On Tests General Criteria and Information 

All add on tests must be on samples taken from the patient in the previous 72 hours

Procedure for requesting Add-On Tests Electronically

  1. Using i-Care, medical staff should select the patient for whom they wish to add-on a test.

  2. Expand the ‘Services’ folder on the left hand side of the screen and click on the link:

  3. View/create Pathology add on test

  4. If any add on tests have already been requested they will be listed here.

  5. Click the add new test link in the top right hand corner.

  6. Complete the form: date of sample, time of sample and test(s) are mandatory fields.

  7. Once the form  is complete click the Submit button.

Read more: Add on tests

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Completion of Request Forms

All tests should, if possible, be requested on the standard request forms. Please take the extra time to furnish clinical details, registration data and hazard information. This assists quicker and safer processing and more accurate interpretation of laboratory data. If it is likely that the volume available at venepuncture will be limited, please contact the laboratory before phlebotomy to discuss the absolute minimum required to perform the requested tests. In addition further information is available  in the investigations database on the web site.

Read more: Completion of Request Forms

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Transport of Specimens

Pathology specimens should be sent via the post tube to the laboratory or delivered by hand and left at the reception desk.  Please do not, under any circumstances, leave specimens anywhere else in the Pathology buildings.

All samples sent to the laboratory should be packed so as to comply with the Carriage Dangerous Goods (Classification, Packaging and Labelling) Regulations 1996

Read more: Transport of Specimens

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