IT SHOULD BE REMEMBERED THAT AN EMERGENCY REQUEST SHOULD NOT BE MADE UNLESS THE RESULT IS REQUIRED FOR THE IMMEDIATE MANAGEMENT OF THE PATIENT.
An emergency service is provided for the following tests
All routine biochemistry including digoxin and osmolality (excluding cyclosporin and xanthochromia analysis)
Other tests may be available depending on the circumstances, but only after consultation with the consultant out of hours.
During Normal Laboratory Working Hours
Analyses requested on an emergency basis must be preceded by a telephone call to 0121 424 2252 from the doctor making the request. Specimens received when this procedure has not been followed will be processed with the bulk of the routine requests. Specimens with request forms from ITU, Neonatal Unit and the Accident Unit are automatically treated as urgent when tests from the emergency repertoire are requested.
Out of Hours Service
This service operates from 20.00h until 8.00h on week days, after 12.00h on Saturday and Bank Holidays and all day on Sunday. The Medical officer making the request must page the Biomedical Scientist on-call.
Protection of Personal Information – Laboratory Medicine comply with the Trust Data Protection Policy and have procedures in place to allow the Directorate and it’s employees to comply with the Data Protection Act 1998 and associated best practice and guidance.
The Trust Laboratories at Heartlands Hospital, Good Hope Hospital and Solihull Hospital were awarded UKAS (United Kingdom Accreditation Service) accreditation to the internationally recognised ISO 15189 standard in May 2015. For a list of accredited tests and other information please visit the test database http://www.heftpathology.com/frontpage/test-database.html. Tests not appearing on this scope are either under consideration or in the process of accreditation and so currently remain outside of our scope of accreditation. However, these tests have been validated to the same high standard as accredited tests and are performed by the same trained and competent staff.
For further information contact Louise Fallon, Quality Manager, 0121 424 1235