Laboratory Hours

CLINICAL CHEMISTRY

A 24 hour service, 7 days a week is offered at Heartlands and Good Hope.  A shift system operates outside of normal working hours.  At Solihull a 09:00 - 17:00 service is offered from Monday – Friday. 

IMMUNOLOGY 

The Regional Immunology service is performed at Heartlands, Monday - Friday from 09:00 - 17:00.

HAEMATOLOGY AND BLOOD BANK

A 24 hour service, 7 days a week is offered at Heartlands and Good Hope.  A shift system operates outside of normal working hours.  At Solihull a 09:00 - 17:00 service is offered from Monday – Friday. 

The laboratory at Heartlands and Good Hope can be contacted through the switchboard at Heartlands outside of normal working hours..

HISTOPATHOLOGY/CYTOPATHOLOGY

A diagnostic Histopathology/Cytopathology service is provided at Heartlands and Good Hope Hospital 08:30 - 17:00 Monday to Friday. Services are also available at Heartlands hospital on Saturday from 9:00 - 12:30 (restricted Histology service for urgent cases only).

MICROBIOLOGY

Microbiology and Virology services are performed by Public Health England (PHE). All investigations take place at the Heartlands site which offers an 07:00- 20:00 service Monday - Friday. The service is also provided Saturday, Sunday and Bank Holidays from 08:00-16:00. Beyond these times an  'on call' service is available via Heartlands switchboard.

RECEPTION

HEARTLANDS HOSPITAL

·          Everyday 07:00 - 21:30

GOOD HOPE HOSPITAL

·         Monday to Friday 07:00 - 21:30

·         Saturday and Bank Holidays (except Christmas Day) 08:30 - 16:00

·         Christmas Day 08:00 - 13:00

SOLIHULL HOSPITAL

·         Solihull reception is open 9:00h - 17:00h Monday to Friday

·         Closed on Saturdays, Sunday and Bank Holidays

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HTA licence number is 12366

Protection of Personal Information – Laboratory Medicine comply with the Trust Data Protection Policy and have procedures in place to allow the Directorate and it’s employees to comply with the Data Protection Act 1998 and associated best practice and guidance.

The Trust Laboratories at Heartlands Hospital, Good Hope Hospital and Solihull Hospital were awarded UKAS (United Kingdom Accreditation Service) accreditation to the internationally recognised ISO 15189 standard in May 2015. For a list of accredited tests and other information please visit the test database http://www.heftpathology.com/frontpage/test-database.html.
Tests not appearing on this scope are either under consideration or in the process of accreditation and so currently remain outside of our scope of accreditation. However, these tests have been validated to the same high standard as accredited tests and are performed by the same trained and competent staff.

For further information contact Louise Fallon, Quality Manager, 0121 424 1235

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