Latest News

  • Change in Glandular Fever screen

    Item Author Mark Hill

    The current UKAS accredited Glandular Fever screen offered by HEFT laboratories has been discontinued by Alpha Laboratories (the supplier). We are currently in the process of validating a replacement Glandular Fever screening kit (also supplied by Alpha Laboratories). An extension to scope will be submitted for this assay to be accredited at our next UKAS assessment in October 2018.

  • Notification of Change: Blood culture bottle change

    Item Author Robert Clarke

    The blood culture system used by the PHE Public Health Laboratory (provider of microbiology services to HEFT) is changing. During the week starting 15th January 2018, new blood culture bottles will be distributed to all relevant Trust wards and departments and the old bottles removed. The new blood culture bottles will be distributed in the usual kit format with a new butterfly needle and adapter cap to fit the new bottles. Please do not send the old style blood culture bottles after Monday 22nd January 2018 as the laboratory will be unable to process them. If you have any queries, contact the laboratory on Ext 43111 (0121 424 3111). .

    The assay has been validated and will be assessed by UKAS against ISO 15189 standards for accreditation as soon as possible.

  • Notification of Change: Measurement of Glucose-6-Phosphate-Dehydrogenase (G6PD)

    Item Author Mark Hill

    From Monday 27th November 2017, the Haematology Department will perform G6PD Assays for all G6PD requests using an assay kit from Pointe Scientific. Previously a screen was initially performed to identify if the activity was normal or reduced followed by an assay only in the event of a reduced screen. The assay method will also change from a manual method (30oC) to an automated method (37oC) on the Abbott Architect platform.

    The reference range will change and will be displayed on the report.

    There is no change to sample type or volume required.

    G6PD assay analysis will be performed in batches, twice weekly during routine hours. If a time critical result is needed please contact the laboratory (40908 / 0121 424 0908) and ask to speak to a Biomedical Scientist before sending a specimen to ensure that your sample is dealt with promptly.

    The assay was assessed by UKAS against ISO 15189 standards in October 2017 and we have received written confirmation that it meets the standards for accreditation. Awaiting update on UKAS website.

  • Delay in Renin Analysis

    Item Author Craig Webster

    Dear Colleague,

    Ref: Notification of delay in measurement of Renin mass

    We have been experiencing supply and quality issues with the kits we use for the determination of Renin Mass. This has led to a back log of samples. Therefore, there will be a delay in reporting of results.

    After working with our supplier, we have kits on order that should allow us to work through this backlog and we should be able to start reporting results by the end of next week (10th Of November)

    We have samples stored safely and if any are required urgently we can prioritise analysis or send on to another laboratory.

    Please accept our apologies and If you would like any further information please contact Craig Webster or Joanne Duffy


    Best Wishes

  • Update on Blood Films

    Item Author Craig Webster

    Blood smears are normally spread and stained using a process on an automated platform which has been accredited to ISO 15189 standards with UKAS. In the event of analyser failure blood smears are manually spread and stained using manual techniques which has been validated against the automated method but is not yet accredited by UKAS. This does not affect the interpretation of the morphology.

Laboratory Hours

Written by Craig Webster Created on Updated on .


A 24 hour service, 7 days a week is offered at Heartlands and Good Hope.  A shift system operates outside of normal working hours.  At Solihull a 09:00 - 17:00 service is offered from Monday – Friday. 


The Regional Immunology service is performed at Heartlands, Monday - Friday from 09:00 - 17:00.


A 24 hour service, 7 days a week is offered at Heartlands and Good Hope.  A shift system operates outside of normal working hours.  At Solihull a 09:00 - 17:00 service is offered from Monday – Friday. 

The laboratory at Heartlands and Good Hope can be contacted through the switchboard at Heartlands outside of normal working hours..


A diagnostic Histopathology/Cytopathology service is provided at Heartlands and Good Hope Hospital 08:30 - 17:00 Monday to Friday. Services are also available at Heartlands hospital on Saturday from 9:00 - 12:30 (restricted Histology service for urgent cases only).


Microbiology and Virology services are performed by Public Health England (PHE). All investigations take place at the Heartlands site which offers an 07:00- 20:00 service Monday - Friday. The service is also provided Saturday, Sunday and Bank Holidays from 08:00-16:00. Beyond these times an  'on call' service is available via Heartlands switchboard.



·          Everyday 07:00 - 21:30


·         Monday to Friday 07:00 - 21:30

·         Saturday and Bank Holidays (except Christmas Day) 08:30 - 18:00


·         Solihull reception is open 9:00h - 17:30h Monday to Friday

·         Closed on Saturdays, Sunday and Bank Holidays