Routine Diagnostic Service (Haematology)

Written by Craig Webster on .

Routine Requests

Internal requests should be made using either the combined paper request form, for Haematology, Clinical Chemistry and Immunology, which should be filled out 'lottery style', or the Trusts electronic system for requesting and reporting, ICE, which can be navigated to from the Trust Intranet home page. For data quality purposes, Laboratory Medicine encourage all users to use ICE. GP requests should be made using the GP combined request form again using 'lottery style' tick boxes.

Click here for further information on completing request forms.

Routine results are avaliable the same day. Coagulation results for anticoagulation control will be available within 4hours of receipt in the laboratory. When abnormal results are detected, every attempt is made to contact the requestor. Where appropriate the Consultant Haematologist or registrar will contact the requestor direct with advice regarding patient care.

Sample Integrity

Poorly venepunctured blood samples can dramatically affect the results of a test. Some of the more common errors are listed below:

Emergency Laboratory Services (Haematology)

Written by Craig Webster on .

Urgent Haematology Requests

Normal Laboratory Working Hours

Analyses requested as an emergency test should have the urgent tick box on the request form marked or the ICE request completed as urgent.

Out of Normal Working Hours  

  • Full Blood Count
  • INR and Partial Thromboplastin Time
  • DIC Screen
  • Urgent Sickle Cell screening
  • Malarial screen
  • Crossmatch for Blood Transfusion 
  • Issue of fresh frozen plasma/platelets/cryoprecipitate

Please contact  the shift Biomedical Scientist on bleep 2449 for BHH/Solihull or 8779 for GHH for all urgent Blood or Blood Product requests or for general advice and availability of other investigations. 

Requesting additional tests (Haematology)

Written by Craig Webster on .

Add-on Tests

Any addtional test requests should be made to the laboratory within the following time scales:-

Citrate Tube




Citrate samples within 4 hours of venepuncture




EDTA samples within 24 hours (requests for Haemoglobinopathy screening can be made upto 72 hours from venepuncture)

Heartlands/Solihull Hospital - Additional tests may also be performed on previously received specimens if sufficient is available in storage and the sample is within the time scale indicated above.. For Hospital users of the service please use the electronic add on system. External users of the service should contact the relevant department to discuss if an add on test is possible.

Good Hope Hospital -  All requests for add on tests on inpatients should be made using a request form. External users of the service should contact the relevant department to discuss if an add on test is possible.