Requesting

Making ICE Requests

A short video tutorial on making ICE requests

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Criteria for the Acceptance of Specimens

Specialist information is required for Blood Bank, Cytology and Histology requests. See the individual laboratory section for their requirements.

Prior to venepuncture please ensure that all sample tubes have been stored to the manufacturers reccomendations and have not exceeded the expiry date shown on the label.

Please do not apply labels which overhang the sample or that have any form of barcode.

The table below indicates the mandatory/ essential data required on samples and request forms and outlines the desirable information which ideally should be included.

Read more: Criteria for the Acceptance of Specimens

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Accessing Laboratory Results

Electronic Reports.

The Directorate is able to report electronically to GP practice systems to national standards via the Data Transfer Service. Practices wishing to receive results electronically or requiring advice and assistance should contact the Laboratory Medicine Information Systems Manager. 0121 424 0693

Read more: Accessing Laboratory Results

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Transport of Specimens

Pathology specimens should be sent via the post tube to the laboratory or delivered by hand and left at the reception desk.  Please do not, under any circumstances, leave specimens anywhere else in the Pathology buildings.

All samples sent to the laboratory should be packed so as to comply with the Carriage Dangerous Goods (Classification, Packaging and Labelling) Regulations 1996

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Accessing Results Via ICE and iCare

Pathology reports can be viewed via either the ICE electronic requesting and reporting system or iCare vortal. Access to both these system requires a valid network User ID which is created by Trust ICT Department. It is the responsibility of all staff to complete an ICT Services Application form indicating the clinical systems they require access to. This is normally done during the staff induction process. The application is then validated by the individuals operational or directorate manager. Privilege levels within ICE are controlled by the Directorate of Laboratory Medicine, therefore, should you be able to access the iCare vortal but not the ICE system contact Laboratory Medicine's Information Systems Administrator.

Read more: Accessing Results Via ICE and iCare

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Add on tests

Add On Tests General Criteria and Information 

All add on tests must be on samples taken from the patient in the previous 72 hours

Procedure for requesting Add-On Tests Electronically

  1. Using i-Care, medical staff should select the patient for whom they wish to add-on a test.

  2. Expand the ‘Services’ folder on the left hand side of the screen and click on the link:

  3. View/create Pathology add on test

  4. If any add on tests have already been requested they will be listed here.

  5. Click the add new test link in the top right hand corner.

  6. Complete the form: date of sample, time of sample and test(s) are mandatory fields.

  7. Once the form  is complete click the Submit button.

Read more: Add on tests

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Copyright heftpathology 2013, 2014, 2015, 2016, 2017, 2018

HTA licence number is 12366

Protection of Personal Information – Laboratory Medicine comply with the Trust Data Protection Policy and have procedures in place to allow the Directorate and it’s employees to comply with the Data Protection Act 1998 and associated best practice and guidance.

The Trust Laboratories at Heartlands Hospital, Good Hope Hospital and Solihull Hospital were awarded UKAS (United Kingdom Accreditation Service) accreditation to the internationally recognised ISO 15189 standard in May 2015. For a list of accredited tests and other information please visit the test database http://www.heftpathology.com/frontpage/test-database.html.
Tests not appearing on this scope are either under consideration or in the process of accreditation and so currently remain outside of our scope of accreditation. However, these tests have been validated to the same high standard as accredited tests and are performed by the same trained and competent staff.

For further information contact Louise Fallon, Quality Manager, 0121 424 1235

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